Questions / Answers
If I have my wheels fill and redrill to a diffrent bolt pattern, would it cause any damage to the finish?
Yes, more than likely the finish/paint on the center of the wheels will be burned due to the high heat from filling. So it will need to be repainted or re-powder coated.
How much does it cost to redrill a set of wheels if I see something I'm interested in your inventory?From 5x114.3 to 5x100, 4x100- $200. From 5x114.3 to 5x112, 5x120- $140.
Do VR Motoring sell parts?
Currently we are not offering any parts for sale other than pre-owned wheels.
Does VR Motoring accept trade-in for my old wheels?
It depends on brand, size, and offset. We normally don't take trade-in on generic brands or factory wheels. We specialize in high-end Japanese/ European pre-owned wheels only. Any questions please email us at firstname.lastname@example.org.
Can VR Motoring resize my wheels?
It depends, we do carry certain pre-owned parts for Work brand, but we don't sell the other brands and cannot resize anything other than Work.
Can I come in and check out your wheels selection and possibly pick up a set of wheels or test fit?
Yes, you can come in-person to check out the wheels, but please make sure you visit our online store and choose the wheels you're interested in before you come to our warehouse. Test fit is by appointment only.
How much does it cost to repair my wheels?
If you have damaged wheels and want to get a quote to repair it, best way is to bring the wheels in and we will check it out and get you an accurate quote; if you are coming from another city and want to save the trip, send us detailed pictures of what needs to be done to: email@example.com, and we will try our best to get you a quote. But, no gurantees on the quote unless we exam the wheels in person. Our normal price for repair is $50-80 to repair curb rash on a 3-piece wheels, $50-120 to repair bend or cracks.
What payment method do you accept?
We take: Visa, Mastercard, Discover, Paypal, money order, cashier's check.
How do I make a payment for international orders and the shipping cost?
First, you must contact us at firstname.lastname@example.org and all international orders must be paid by bank transfers. No exception. Shipping for International order is normally $380 and your total cost would be the price of the wheels + $380 shipping. You will be responsible for brokerage fees and duty if there is any.
I'm in Canada, can I pay with a credit card and how much does it cost for shipping?
Yes, we do accept credit cards from Canadian buyers, and we do accept Canadian money orders or bank transfers. Shipping to Canada is between $120-150 depending on your region. You will be responsible for brokerage fees and duty if there is any.
Q What is the average time to re-finish a set of wheels?
It will take about 1-3 weeks to re-finish a set of wheels depending on the difficulty; some wheels are quicker to complete while some wheels may take more time and prep work.
Are all your inventory used or new?
All of our wheels are pre-owned unless otherwise stated.
Are there any guarantee or warranty on your wheels?
We do check all our wheels in our inventory and guarantee to be straight. However we do not gurantee the finish on used wheels. Since all our wheels are pre-owned, there are no warranty. All wheels in our inventory are sold "AS-IS" and the condition you see in the picture is what you will be receiving.
I received my wheels and they are lost or damaged, do I get a refund?
We inspect all our wheels before we ship them out so we are not responsible for any damages caused by the shipping company. However, we do insure all our wheels in full when we ship them, so you are covered by the carrier's insurance. There is absolutely no refund for loss or damages caused by the shipping carrier. However, we can offer a replacement product once the settlement is finalized with the shipping carrier's insurance.
I purchased a set of wheels but it didn't fit my car, can I return it for a refund?
No, we do not accept returns if the wheels you purchased doesn't fit your car. You must do your research and make sure the wheels you purchase will fit your car and clear your brake, etc. If you have any questions or concerns before you place an order, please feel free to email us at email@example.com.
I have some wheels that I no longer want, can I sell it to you?
It depends on the brand and type of wheels you have, send us pictures and we'll see if that's something we may be interested in.